Field Service forum

How to create free text invoice use Ms Flow from Field Service?

(0) Share

Report

Posted on by Community Member Microsoft Employee

Hi all,

i try create free text invoice use MS Flow from Invoice Field Service (CRM) like this.

when invoice created in field service, in dynamics 365 finance and operation will created free text invoice.

first, i try create header only.

4010.fs.jpg

But, if flow run, i always get error like this.

"An error has occurred. Field validation failed on table of type 'FreeTextInvoiceHeaderEntity' for the following fields: CustomerAccount, InvoiceAccount. Infolog: Warning: The value 'f2de5207-4123-e811-a' in field 'Customer account' is not found in the related table 'Customers V3'.; Warning: The value 'f2de5207-4123-e811-a' in field 'Invoice account' is not found in the related table 'Customers V3'"

Notes :

Customer already exists in master customer dynamics 365 Finance and Operation.

Problem solved if field Customer account not use dynamic content.

Example, i pass customer account 'C0001'.

i want to create free text invoice use Customer account like in form invoice Field Service.

Please help me.

Thanks.

Categories:

Field Service

All responses (5)

Answers (0)

Community Member Microsoft Employee on at

Like (0)

Report

RE: How to create free text invoice use Ms Flow from Field Service?

Please help..

what can i do?
Community Member Microsoft Employee on at

Like (0)

Report

RE: How to create free text invoice use Ms Flow from Field Service?

somebody help me..
Community Member Microsoft Employee on at

Like (0)

Report

RE: How to create free text invoice use Ms Flow from Field Service?

Thanks ievgen..

Yes, it means customer account does not exist in AX, but i'm so confuse, what it is ? 'f2de5207-4123-e811-a', it's like RecId in AX or what?

if i check field name in Entity 'Invoices', i just get field name 'Customer', and nothing field 'accountNumber' or another field like 'Customer'.

Thanks..
Mea_ 60,278 on at

Like (0)

Report

RE: How to create free text invoice use Ms Flow from Field Service?

Hi Arip Saepudin,

Error message clearly says 'f2de5207-4123-e811-a' in field 'Customer account. So it means that you trying to pass f2de5207-4123-e811-a as customer account and it does not exist in AX. Are you using correct field ? There should be another field like Account Number, try to use it.
Community Member Microsoft Employee on at

Like (0)

Report

RE: How to create free text invoice use Ms Flow from Field Service?

please help me..