web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Power Virtual Agent changed entered words

(0) ShareShare
ReportReport
Posted on by 42

hey everybody,

I have created a Power Virtual agent whose purpose is to capture contact and ticket information which will be saved as a case in Dynamics. 

Sadly, sometimes the PVA changed the entered words in something different.....

I thought it might have something to do with automatic translation (german - english)

But the Case description is always in german.... 

here an example:

Pic 1: enter the firstname

pastedimage1662996200246v2.jpeg

2 Pic: use the entered variable...

InkedMicrosoftTeams_2D00_image-_2800_5_2900_.jpg

I really hope you can help!

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi,

    Maybe you need open one ticket for Microsoft Support:

    admin.powerplatform.microsoft.com/support

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
NeerajPawar Profile Picture

NeerajPawar 31

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 30 Super User 2026 Season 1

#3
Eugen Podkorytov Profile Picture

Eugen Podkorytov 14

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans