Guides does not let me sign in on the PC!! Help!!

(0) Share

Report

Posted on by shawnschneider31

I went through all of the steps to get Guides set up on my PC. Created an organization, I went into the microsoft admin center and made sure I had a license assigned to my account to use ( a trial license), but everytime I open the PC app and try to sign in, I get an error message that says, "Guides isn't set up correctly, or you may not have permission to access it." I definitely have permission to access it, so the error must be in setup, but all I have done is download the app, so how is it not setup correctly? I don't get it. Please any advice or recommendations to try would be helpful. Thank you!!

All responses (2)

Answers (1)

shawnschneider31 5 on at

Like (1)

Report

RE: Guides does not let me sign in on the PC!! Help!!

Option 1 got me in, thank you!!
Verified answer

RyanN on at

Like (1)

Report

RE: Guides does not let me sign in on the PC!! Help!!

Hi shawnschneider31

Can you please check two things:

1) Have you assigned an 'author' security role in Power Apps admin center to your user account? https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/assign-role

2) If yes and you still encounter this error, you might have a firewall blocking your connection to the Dataverse environment. https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/admin-deployment-playbook#network-access

Let us know if the issue persists.

Ryan