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D365 Portal - Limit subjects based on Case Type

Posted on by 60

I am looking to limit the subjects available to a portal user based on the type of the case they created.  

Here is an example:

Case Types: Incident, Question, Request

 Subjects (Available on Case Type):

  • S1 (Incident, Question)
  • S2 (Incident, Question)
  • S3 (Incident, Question)
  • S4 (Request)
  • S5 (Request)

A user selects Case Type = Request

Subjects Available: S4, S5

A user selects Case Type = Incident

Subjects Available = S1, S2, S3

I imagine this this is done with a Script on the page, just not sure where to start with it.

Thank you.

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