I was wondering if someone could help me, we are currently having an issue where when a user marks an activity - Task or Phone call - complete it still shows on the activities screen as an open activity, then when you click into the activity that we have just marked complete, it shows that the record is read only as the record status is set to complete.
Then once we go back to the activities screen it still shows until the user then refreshes the screen that they are on, previously it would auto update the screen to only show active activities.
Does anyone have any suggestions on how to resolve this?
Thanks in advance