Announcements
No record found.
Is it possible to calculate how many users viewed a record in MS CRM and how many users clicked 'export to excel' option from a view
Hello,
I don't think there is a OOB solution for this. If you want, you can do it by adding a js code that will be triggered on load of the form and will save the user who accessed the record in a separate entity for exemple.
As for the export to excel button, you can do it using ribbon workbench by adding a function call on click of the button that will create as well a new record in a separate entity (the same entity of the user access on the records can be used)
As said by Charles, there is no OOB solution for your scenario. You can implement a plugin in retrieve message and store each retrieve in a custom entity.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
We are thrilled to have these Champions in our Community!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ManoVerse 101 Super User 2026 Season 1
11manish 72
Muhammad Shahzad Sh... 69 Most Valuable Professional
