Free Text Invoice - With Negative Line for Credit Note- Unable to post

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Posted on by Vaibhav S

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Hello Champs,

I am trying to post Free Text Invoice with Negative Line. Basically this is for Credit Note. However once I try to post the invoice with negative amount I am getting below error.

"A reason code should be provided for the debit note and credit note, but not for the invoice."

Anyone can suggest How I should post it?

I tried to updated at both Header level and Line level reason code or with or without reason code permutations and combinations, however the error I getting is same i.e. "A reason code should be provided for the debit note and credit note, but not for the invoice."

Categories:

Financial Management

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Vaibhav S 232 on at

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RE: Free Text Invoice - With Negative Line for Credit Note- Unable to post

Hi Mattguo

They are already set to NO... Reason code related all the setups. I am unable to attach screen shot file otherwise I would have like to get verified :)

Error is persistent even after all combos :(
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MATTGUO 22,317 Moderator on at

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RE: Free Text Invoice - With Negative Line for Credit Note- Unable to post

Hi Vaibhav S,

If you need to develop and test something, you can try to take out the reason code requirement checkboxes.

The path is AR > set up > AR parameters > General > Reason code requirements.
Vaibhav S 232 on at

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RE: Free Text Invoice - With Negative Line for Credit Note- Unable to post

Hi André

You are bang on right that this is for Malaysia. However as suggested I tried to update Header level field of Reason code or keep it blank, but the error is the same I am getting. I tried all the possible permutations but error i s there
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André Arnaud de Cal... 293,099 Super User 2025 Season 1 on at

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RE: Free Text Invoice - With Negative Line for Credit Note- Unable to post

Hi Vaibhav,

This message is related to localization for Malaysia. I'm not familiar with the regulations. The system expects a correction reason code to be filled in when the line has a negative amount. This field is located on the header (tab corrections).