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Dynamics 365 Community / Forums / Finance forum / Free Text Invoice - Wi...
Finance forum

Free Text Invoice - With Negative Line for Credit Note- Unable to post

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Posted on by 240

Hello Champs,

I am trying to post Free Text Invoice with Negative Line.  Basically this is for Credit Note.  However once I try to post the invoice with negative amount I am getting below error.

"A reason code should be provided for the debit note and credit note, but not for the invoice."

Anyone can suggest How I should post it?

I tried to updated at both Header level and Line level reason code or with or without reason code permutations and combinations, however the error I getting is same i.e. "A reason code should be provided for the debit note and credit note, but not for the invoice."

I have the same question (0)
  • Verified answer
    André Arnaud de Calavon Profile Picture
    301,109 Super User 2025 Season 2 on at

    Hi Vaibhav,

    This message is related to localization for Malaysia. I'm not familiar with the regulations. The system expects a correction reason code to be filled in when the line has a negative amount. This field is located on the header (tab corrections).

  • Vaibhav S Profile Picture
    240 on at

    Hi André

    You are bang on right that this is for Malaysia.  However as suggested I tried to update Header level field of Reason code or keep it blank, but the error is the same I am getting.  I tried all the possible permutations but error i s there

  • Verified answer
    MATTGUO Profile Picture
    22,349 Moderator on at

    Hi Vaibhav S,

    If you need to develop and test something, you can try to take out the reason code requirement checkboxes.

    The path is AR > set up > AR parameters > General > Reason code requirements.

  • Vaibhav S Profile Picture
    240 on at

    Hi Mattguo

    They are already set to NO... Reason code related all the setups.  I am unable to attach screen shot file otherwise I would have like to get verified  :)

    Error is persistent even after all combos :(

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