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Customer experience | Sales, Customer Insights,...
Suggested answer

Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

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Posted on by 2,171

Hi all,

So I've got a solution with Cloud Flows along with a few other table customisations. When I try to export the solution to push over to production I'm getting this error:

pastedimage1630550585413v1.png

I don't know what the problem is and the error message literally tells me nothing..

I have the same question (0)
  • Pradeep Rai Profile Picture
    5,489 Moderator on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    Hi Mike,

    Please open each flows and check the connection and steps.

    Because there might be a scenario where flows steps contains some errors in it.

    Thanks,

    Pradeep.

    Please mark this as VERIFIED if it helps.

  • MikeC282 Profile Picture
    2,171 on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    Hey bud,

    Yea I tried that. I actually assumed it was just those specific flows but when I contacted Microsoft Support, they got me to check and see if I could export a solution with 1 flow that literally only has a manual input trigger and a compose step with no connection references and that seems to throw the same error!

    So they're going to investigate.

  • Pradeep Rai Profile Picture
    5,489 Moderator on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    Yup,

    Also, please check the behaviour in Classic UI.

    which means can you import the solution from classic UI?

    Thanks,
    Pradeep

  • MikeC282 Profile Picture
    2,171 on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    Tried it with Classic UI. Throws up a generic error message when trying to export the solution.

    So I can't do it in either the new UI or the classic.

  • Pradeep Rai Profile Picture
    5,489 Moderator on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    Strange issue.

    If you find the solution my Microsoft team then please share.

    Thanks

  • Marcel Lathouwers Profile Picture
    175 on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    I had something similar about a month ago.  I never found the cause, but I “blame” Microsoft because the where changing a lot things in the background. 
    I recreated the flow from scratch

  • D365Osky Profile Picture
    15 on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    I'm running into this same issue.  Has anyone been able to find a resolution?  Microsoft has not been any help so far.

  • Suggested answer
    MikeC282 Profile Picture
    2,171 on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them
    [quote user="D365Osky"]

    I'm running into this same issue.  Has anyone been able to find a resolution?  Microsoft has not been any help so far.

    [/quote]

    Hey bud,

    I got a response from Microsoft but I understand it can be quite confusing. So here's what they told me:

    Apparently I imported a custom connector into my dev and prod environment and then we did a copy down from production to dev. This was when the issue of Flows happened. Apparently it's because the copy down from prod to dev even though it looks like it's a success doesn't actually copy down the custom connector and hence the connection references. You'd have to reimport the custom connector as a separate unmanaged solution back into the dev environment along with the flows using it for it to actually work.

    Microsoft support confused the heck out of me cause they basically gave me a copy and paste answer about deleting, reimporting solutions from target to source without explaining what their definition of the source and target environments were. As I assumed source was the dev environment and target is production. But what they really meant was source is the environment that has the connector (which would be the production environment) and target is the one from which you have to copy down to (the dev).

    pastedimage1635822490267v1.png

    Kind regards,

  • YoFavDev Profile Picture
    on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    Hello,

    I am facing the same issue and i've tried all the steps above its not working for me. In addition of the  of the failing export message i have this error :

    pastedimage1668785484031v1.png

  • Marcel Lathouwers Profile Picture
    175 on at
    RE: Getting a failed to export: Workflow export: FAILURE when trying to export a solution with Cloud Flows in them

    Please download the log file and share the error in that file.

    The generic error message is not telling us much

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