Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics AX (Archived)

Zero Price

Posted on by 370

Hi,

We are getting below error when scanning item. Price exists in trade agreement. I have run price and discount job from distribution schedule as well as channel db but getting same message

A price of zero is not valid for this item

*This post is locked for comments

  • M.Arshad Profile Picture
    M.Arshad 370 on at
    RE: Zero Price

    Issue Resolved. User had entered amount in field QUANTITYAMOUNTFROM. Putting 0 in it resolved the issue

  • M.Arshad Profile Picture
    M.Arshad 370 on at
    RE: Zero Price

    on POS of Store

  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    RE: Zero Price

    This can happen for a lot of reasons. If you are on AX 2012 R3 CU9 and above, check the price of the item in price simulator to see if the price is coming properly.\\

    Few things I would recommend to check :

    Is this happening with all items or a speicific item ? - Check if a price group is attached to the store and same price group is used in the trade agreement.

    Make sure that you activate Price/Discounts for groups in Sales and Marketing module - (Sales and marketing > Setup > Price/discount > Activate price/discount)

    Verify, if you have a valid start date and Units in the trade agreement lines.

    Confirrm if you the data has replicated to the store DB. (the data resides in ax.pricedisctable)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,235 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans