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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Zero Price
Microsoft Dynamics AX (Archived)

Zero Price

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Posted on by M.Arshad 370

Hi,

We are getting below error when scanning item. Price exists in trade agreement. I have run price and discount job from distribution schedule as well as channel db but getting same message

A price of zero is not valid for this item

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  • Verified answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at

    This can happen for a lot of reasons. If you are on AX 2012 R3 CU9 and above, check the price of the item in price simulator to see if the price is coming properly.\\

    Few things I would recommend to check :

    Is this happening with all items or a speicific item ? - Check if a price group is attached to the store and same price group is used in the trade agreement.

    Make sure that you activate Price/Discounts for groups in Sales and Marketing module - (Sales and marketing > Setup > Price/discount > Activate price/discount)

    Verify, if you have a valid start date and Units in the trade agreement lines.

    Confirrm if you the data has replicated to the store DB. (the data resides in ax.pricedisctable)

  • M.Arshad Profile Picture
    M.Arshad 370 on at

    on POS of Store

  • M.Arshad Profile Picture
    M.Arshad 370 on at

    Issue Resolved. User had entered amount in field QUANTITYAMOUNTFROM. Putting 0 in it resolved the issue

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