web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics AX (Archived)

Dynamics AX 2012 Reports services extension components installation-failed

(0) ShareShare
ReportReport
Posted on by 350

While installing the Reporting Services extensions of Dynamics AX 2012 we're experiencing below errors.
An error occurred during setup of Reporting Services extensions.
Reason: A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

We're now stuck with the following errors in the "DynamicsSetupLog.txt":

011-12-07 15:25:47Z An error occurred during setup of Reporting Services extensions.
2011-12-07 15:25:47Z Reason: A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target

principal name is incorrect.
2011-12-07 15:25:47Z Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException: A call to the Microsoft

Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel]

(IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting

.Shared.IXppSRSFrameworkService.getReportServerConfigurations

(SRSFrameworkServiceGetReportServerConfigurationsRequest request)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reportin

g.Shared.ISRSFrameworkService.GetReportServerConfigurations(IEnumerable`1 configurationId)
2011-12-07 15:25:47Z    at Microsoft.Dynamics.Setup.ReportsServerInstaller.GetReportServerConfiguration(String

configId)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.Setup.ReportsServerInstaller.CreateServerConfigurationIfNoneExists(String instanceName)
2011-12-07 15:25:47Z    at Microsoft.Dynamics.Setup.ReportsServerInstaller.InstallConfigurationFiles(String

instanceName, Boolean deploy, String reportDeployScriptFile, String reportDeployLogFile)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.InstallConfigurationFiles(String instanceName)
2011-12-07 15:25:47Z    at

Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.RunReportingSetupManagerDeploy()
2011-12-07 15:25:47Z An error occurred during installation of the Microsoft Dynamics AX Reporting Services

extensions. See the installation log for details.
2011-12-07 15:25:47Z Registering tracing manifest file "C:\Program Files\Microsoft Dynamics AX\60\Server\Common

\TraceProviderCrimson.man".
2011-12-07 15:25:47Z WEvtUtil.exe install-manifest "C:\Users\Administrator\AppData\Local\Temp\2\tmp25B8.tmp"
2011-12-07 15:25:48Z  **** Warning: Publisher {8e410b1f-eb34-4417-be16-478a22c98916} is installed on
2011-12-07 15:25:48Z  the system. Only new values would be added. If you want to update previous
2011-12-07 15:25:48Z  settings, uninstall the manifest first.

*This post is locked for comments

I have the same question (0)
  • Bart Heuvel Profile Picture
    190 on at

    Hello Lakshmi.

    I'm experiencing the same problem. Did you ever get this fixed? Thanks in advance.

  • Verified answer
    640579632b5c4e6780a624c4771b6f93 Profile Picture
    4,730 on at

    Steps to resolve the issue

    1.Generate full IL

     

    open AOT and register the following services:

    SRSFrameworkService

    SSASFrameworkService

     

     

    go to Services Group node and auto deploy the following service groups:

    BIServices

    UserSessionService

  • Bart Heuvel Profile Picture
    190 on at

    That did the trick! Thanks a million!

  • 640579632b5c4e6780a624c4771b6f93 Profile Picture
    4,730 on at

    please mark the question as answered.

  • Bart Heuvel Profile Picture
    190 on at

    I wish I could, but I'm not the topic starter :-S

  • Community Member Profile Picture
    on at

    HI, i did the trick ! but am failed to get solution.am getting following error.please suggest to resolve.

  • Amit Khoosal Profile Picture
    10 on at

    Hi guys i am getting this error upon trying to install the reporting service

    2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\rsreportserver.config.

    2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\rssrvpolicy.config.

    2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\Web.config.

    2013-05-22 09:20:56Z Saving file c:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportManager\Web.config.

    2013-05-22 09:20:56Z The report server configuration already exist in the database.

    2013-05-22 09:22:06Z An error occurred while adding users exordiadev\axdbeqsex001,R21EXORDIADEV\AxBC,R21Exordiadev\AxAOS to the SQL Server Reporting Services DynamicsAXBrowser role in the folder DynamicsAX. The error is: The user or group name 'exordiadev\axdbeqsex001' is not recognized..

    2013-05-22 09:22:06Z An error occurred during setup of Reporting Services extensions.

    2013-05-22 09:22:06Z Reason: The user or group name 'exordiadev\axdbeqsex001' is not recognized.

    2013-05-22 09:22:06Z Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException: The user or group name 'exordiadev\axdbeqsex001' is not recognized.

    2013-05-22 09:22:06Z   at Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportingServicesProxy.AddUsersToRole(IEnumerable`1 users, String roleName, String reportServerUrl, String reportFolder)

    2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.ReportsServerInstaller.AddToSSRSRoles(String configurationId)

    2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.ReportsServerInstaller.InstallConfigurationFiles(String instanceName, Boolean deploy, String reportDeployScriptFile, String reportDeployLogFile)

    2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.InstallConfigurationFiles(String instanceName)

    2013-05-22 09:22:06Z   at Microsoft.Dynamics.Setup.Components.ReportingServicesExtensions.RunReportingSetupManagerDeploy()

    2013-05-22 09:22:06Z An error occurred during installation of the Microsoft Dynamics AX Reporting Services extensions. See the installation log for details.

    2013-05-22 09:22:06Z Registering tracing manifest file "C:\Program Files\Microsoft Dynamics AX\60\Server\Common\TraceProviderCrimson.man".

    2013-05-22 09:22:07Z WEvtUtil.exe install-manifest "C:\Users\amitkhoex001\AppData\Local\Temp\3\tmp1639.tmp"

    2013-05-22 09:22:07Z **** Warning: Publisher {8e410b1f-eb34-4417-be16-478a22c98916} is installed on

    2013-05-22 09:22:07Z the system. Only new values would be added. If you want to update previous

    2013-05-22 09:22:07Z settings, uninstall the manifest first.

    2013-05-22 09:22:07Z

    2013-05-22 09:22:07Z

    2013-05-22 09:22:07Z Tracing manifest file has been registered successfully.

    2013-05-22 09:22:07Z === Rolling back setup of Reporting Services extensions due to error ===

    2013-05-22 09:22:07Z Running Msiexec.exe with these parms:  /i "C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\MSI\Components64\Components64.msi" /qb! /l*v "C:\Program Files\Microsoft Dynamics AX\60\Setup Logs\2013-05-22 09-17-45\Components64 Rollback Log.txt" DIRECTEXECUTE=1 /norestart PATCH="C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\Updates\DynamicsAX2012-KB2606916\MSI\Components64\Components64.msp;C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\Updates\DynamicsAX2012-KB2650968\MSI\Components64\Components64.msp;C:\Software\MICROSOFT DYNAMICS AX 2012 FP INSTALL WITH CU3\Updates\DynamicsAX2012-KB2709934\MSI\components64\components64.msp" INSTALLDIR="C:\Program Files\Microsoft Dynamics AX\60" INSTALLDIR32="C:\Program Files (x86)\Microsoft Dynamics AX\60" ADDLOCAL="ReportingServicesExtensions,ModelManagement,ClientConfig" REMOVE="ReportingServicesExtensions"

    2013-05-22 09:22:07Z Running synchronously.

    2013-05-22 09:22:51Z === Rolling back setup of Reporting Services extensions due to error ===

    2013-05-22 09:22:51Z The Rollback has been completed. For details about why the installation failed, see the previous messages in the log.

    2013-05-22 09:22:51Z ******************************************************************************************************

    2013-05-22 09:22:51Z Component installation task stopped due to an error.

    2013-05-22 09:22:51Z ******************************************************************************************************

    2013-05-22 09:22:52Z S260FinishedInfo

  • Suggested answer
    Camilo Virguez Profile Picture
    3 on at

    Yes, the process  Huzaifa Gain  Works.  Please add this note.  you will need to run this process on a AXclient Running on the Server where SSRS is working.

    This was the error that was appearing and now, SSRS reports are back.    i don't know if also a reinstall or repair fo the SSRS components would do the trick,

    AXRDCE The AXRDCE extension caught an unexpected exception for report LedgerAccountSched.Report.

    The error message was:

    A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

      at Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel](IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting.Shared.IXppSRSFrameworkService.getRelationLinkTargetList(SRSFrameworkServiceGetRelationLinkTargetListRequest request)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reporting.Shared.ISRSFrameworkService.GetRelationLinkTargetList(String tableFieldsListEncodedStr)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.GetRelationLinkTargetList(String fieldList)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.Resolve(String encodedString)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.AutomaticDrillThroughStep.Transform(XDocument report, ILocalReportContext reportContext, ILocalUserContext userContext)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.CustomizationExtensionImplementation.ProcessReportDefinition(Byte[] reportDefinition, ILocalReportContext reportContext, ILocalUserContext userContext, Byte[]& reportDefinitionProcessed)

    A call to the Microsoft Dynamics AX SRSFrameworkService service failed. The target principal name is incorrect.

    Microsoft.Dynamics.AX.Framework.Reporting.Shared.ReportException

      at Microsoft.Dynamics.AX.Framework.Services.Client.ServiceClientHelper.InvokeChannelOperation[TResult,TChannel](IServiceClient`1 client, Func`2 operationInvoker, Func`2 exceptionWrapper)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceProxy.Microsoft.Dynamics.AX.Framework.Reporting.Shared.IXppSRSFrameworkService.getRelationLinkTargetList(SRSFrameworkServiceGetRelationLinkTargetListRequest request)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.SRSFrameworkServiceClient.Microsoft.Dynamics.AX.Framework.Reporting.Shared.ISRSFrameworkService.GetRelationLinkTargetList(String tableFieldsListEncodedStr)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.GetRelationLinkTargetList(String fieldList)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.TableFieldMenuItemService.Resolve(String encodedString)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.AutomaticDrillThroughStep.Transform(XDocument report, ILocalReportContext reportContext, ILocalUserContext userContext)

      at Microsoft.Dynamics.AX.Framework.Reporting.Shared.CustomizationExtensionImplementation.ProcessReportDefinition(Byte[] reportDefinition, ILocalReportContext reportContext, ILocalUserContext userContext, Byte[]& reportDefinitionProcessed)

  • uogdevelopers Profile Picture
    5 on at

    Worked well.

    Thanks.

  • Suggested answer
    Community Member Profile Picture
    on at

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
Priya_K Profile Picture

Priya_K 4

#1
Martin Dráb Profile Picture

Martin Dráb 4 Most Valuable Professional

#3
Ali Zaidi Profile Picture

Ali Zaidi 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans