Sales Transactions Not showing up in Summary Inquiry

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Posted on by Kyle Rivers

Hello!

I created sales / invoices that I posted. I did not create a batch for these, but just posted them w/o a batch. I am not sure if that's the problem, but I can't see these entries in the financial module -> summary or detail inquiry. The odd thing is that I see these transactions on smart list. On the A/R trial balance report, they show up as well. I am confused... I've reconciled both the financial & sales module as well.

Thank You for your help!

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Gavin 2,508 on at

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Hi,

If you posted them without a batch then its likely the journals for those invoices are sat in an unposted batch in the financial series. If you go to "Transactions > Financial > Series Post" do you see any system generated batches? Usually they'll be prefixed with SL. If you do see those batches post them and then check your financial detail and summary again.

FYI, in the later versions of GP you can have transactions posted without a batch hit the GL automatically, just like transactions posted in a batch. This is achieved vi the posting setup i.e. "Tools > Setup > Posting > Posting"

Hope this helps

Thanks

Gavin

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