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Our user has posted the journal but can't find the printed NACHA file. We need to reprint that file.
Is there a way to reprint the file after being posted? Before it's posted, you can print it as much as you want. After posting it appears to not let you print it any more. (By print I mean send it to file).
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Hi bRadlyJames,
Reprinting is not supported for some good reasons (prevent fraud/manipuluation of payments/etc).
If the payment journal is posted, the invoices and the payments made have already been settled.
It would be a lot of work reversing those settlements and repeating the file generation process.
Rather than doing that I would try investing some time trying to find the file.
Probably try to create another payment file and check the file path that AX remembers from last time to check the respective folder if the file is there.
Also check the deleted files archives, etc.
If this does not help, then your accountants could possible log into the bank site/program and enter the information manually if only a limited number of transactions is affected.
If a lot of invoices have been paid and if there is no other workaround available your colleagues would have to un-settle payments and invoices, create a new payment file in order to generate the payments and then settling the invoices and the payments again.
As this is very cumbersome if one has to do it manually I would first try finding the file.
Hope this helps,
Ludwig
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