Service Contract Planning - Prevent dublets

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Posted on by Aaberg

Hi,

I have a service contract that I convert into an service order by running the task ´create contract service orders´

The realesed service orders generated from my service contract starts in status ´Pending´

If I try to generate a new service order from the task ´create contract service orders´ - Nothing happens :-) - So far so good

Now I changes the status to ´ín progress´

I now have a service order SO-001 in status ´in progress´ generated from service contract SC-001

If i run my task ´create contract service orders´ again, my service contract will generate a new service order based on service contract SC-001, eventhough I haven´t completed my ´in progress´service order SO-001

This leaves me with two service orders based on one service contract.

How can prevent this to happend?

I only want to have one service order until I have finished my ín progress´ service order.

Br. Aaberg

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Aaberg 15 on at

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RE: Service Contract Planning - Prevent dublets

Hi Daniele,

I have looked at this, but I can´t find the answer to my question.

Maybe you can show me, where in the dokumentation I should look?

Br. Mikael
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DAnny3211 9,272 Super User 2024 Season 1 on at

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RE: Service Contract Planning - Prevent dublets

hi

look documentation

learn.microsoft.com/.../service-how-to-create-service-contracts-and-service-contract-quotes

DAniele