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Extra functions for emails sent from BC

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Posted on by Kamill11

Hello,

I have a question regarding the configuration of Business Central. Our client requires us to enable the function of receiving delivery receipts for emails, particularly for invoices and orders. We would like to enable this option, but only for selected customers, so it doesn't affect all outgoing emails. Does anyone know if it's possible to configure Business Central to automatically send delivery receipts only for specific recipients?

What steps need to be taken to achieve this?
Are any additional extensions or configurations necessary?

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Dynamics 365 Business Central

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Saurav.Dhyani 14,314 Super User 2025 Season 1 on at

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Extra functions for emails sent from BC

Hi,

You can create a custom process, but standard will work for all customers. I would suggest following steps -

1. Define a Boolean on customer for enabling / disabling Auto Receipt (Background).

2. During Posting of order & invoices find the event where you would like to trigger the email logic.

3. Sent an email in background to the recipient if Boolean is enabled.

** From a Performance perspective, I would suggest adding a new table to queue record that need to send as email and a job queue which processes items in queue when new records get added.

Also add a Boolean in posted documents, of email sent and when job queue processes, mark that Boolean as true.

Hope it helps.

In the YouTube Email playlist i have provided details about generating an email, rest I hope you will be able to develop with above mentioned steps.

Playlist - https://www.youtube.com/playlist?list=PL2-PuYsxlF1cHDTmdpfymtYLA9BBzm7Nu

Let me know if any questions.

Regards,

Saurav Dhyani

https://bit.ly/SubscribeSauravYouTube
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YUN ZHU 81,360 Super User 2025 Season 1 on at

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Extra functions for emails sent from BC

Hi, as far as I know, the standard can't do it. There are email scenarios in BC, which can specify the sending email address for functions such as SO and SI, but there are no settings for customers.

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email#assign-email-scenarios-to-email-accounts

This may only be considered customization.

Hope this helps.

Thanks.

ZHU

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