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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Internal and External ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Internal and External User Logins in Power Apps Portals

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Posted on by VIDIT 65

Hi Folks,

I am a bit confused about the Portal Logins below are my questions.

  1. How does a portal Identify between Licensed Internal Users and Guest External users.
  2. Can internal users login via the Local Login or they need to login only view Azure AD.
  3. How to monitor between internal users login and external users login in portals.

Thanks and regards

Vidit Gholam.

I have the same question (0)
  • Suggested answer
    Manoj Mane Profile Picture
    Manoj Mane 1,020 on at

    Hi Vidit Gholam,

    1. How does a portal Identify between Licensed Internal Users and Guest External users.
      :- Portal user doesn't required licensed. They must be authenticated user in the instance i.e. Contact Table in the system.

    2. Can internal users login via the Local Login or they need to login only view Azure AD.
      :- Users can login with the local login and Azure B2C as well , it is based on what sign-in policies you have configure for the Portal configuration. 
      Please refer the below blog to configure the Azure B2C:- 
      https://readyxrm.blog/2019/07/24/configure-azure-ad-b2c-for-powerapps-portals/
    3. How to monitor between internal users login and external users login in portals.
      :- Internal Users who are having a license of Dynamics 365, could be the CRM Users as well as the CRM Portal Users.
      where External User cannot access Dynamics CRM directly, cannot do customization. They can only access the Portal to interact with the CRM internal users with limited access. 

      Thanks,
      Manoj.

      Please mark this as VERIFIED if it helps.

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