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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Lead Phone Call Activity
Customer experience | Sales, Customer Insights,...
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Lead Phone Call Activity

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Posted on by Katrina 25

When we create a call from a Lead the phone number does not auto populate in the activity screen... the call is placed but you have to manually enter the phone number in the activity... thoughts on how to auto populate this number (the number is located in the contact info on the lead.

  • Suggested answer
    Naveen Ganeshe Profile Picture
    Naveen Ganeshe 3,397 User Group Leader on at
    RE: Lead Phone Call Activity

    Hello Katrina,

    Please refer to this thread: community.dynamics.com/.../autopopulate-phone-number-on-phone-call-activity

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