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Hello,
When you have a different ship to address in the Sales Customer Detail Entry window (or at the header level) on a sales order, than what is on the ship to address on the line item level, the packing slip report pulls the line item level ship to address. The customer sometimes forgets to roll down changes to the lines when they change the address in the Sales Customer Detail Entry window. Is there a way to force the packing slip to only print the address from the Customer Detail Entry window?
Thanks.
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Hi,
Yes you can if you change it in Report Writer. It's a pretty straightforward change. Take your address from the Sales Transaction Work table and you will get the address on the Customer Detail Entry window. You'll need to set up some calculated fields if you want the address to not leave any blank lines. You can do this with the RW_SelectAddrLine user defined function.
Kind regards,
Leslie
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