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Posting profiles for sales returns and cancellations

Posted on by Microsoft Employee

Dear Genies

We need used sales returns function in my Cycle and review Microsoft Gide "Posting profiles for sales returns and cancellations" and i find bellow print-screen  

6177.1.png

and Go to Accounts receivable > Setup > Accounts receivable parameters. 2 In the left pane, click the Ledger and sales tax link. 3 On the General FastTab, select the Enable alternative account check box under Sales return and Sales cancelling.

5582.2.png

I think need to activate License Configuration but i now any configuration please help me find it or any solution 

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    thanks

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    Hi Mohamed Abdallah,

    In my opinion you have to options:

    (a) ask a developer for some help to make this Brasilian feature available for your country

    (b) make use of a workaround. How such a workaround can look like is described here: dynamicsax-fico.com/.../how-to-separate-sales-order-revenues-from-return-order-revenues

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    Hi

    Exactly we want to devote Returns Account ,But can you open that function in another country Example Egyptian ?

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    Hi Mohamed Abdallah,

    As far as I remember this feature is bound to the Brasilian configuration key and allows you posting sales returns on a separate ledger account.

    Is that what you want to achieve?

    Best regards,

    Ludwig

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