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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Posting profiles for s...
Microsoft Dynamics AX (Archived)

Posting profiles for sales returns and cancellations

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Posted on by Community Member Microsoft Employee

Dear Genies

We need used sales returns function in my Cycle and review Microsoft Gide "Posting profiles for sales returns and cancellations" and i find bellow print-screen  

6177.1.png

and Go to Accounts receivable > Setup > Accounts receivable parameters. 2 In the left pane, click the Ledger and sales tax link. 3 On the General FastTab, select the Enable alternative account check box under Sales return and Sales cancelling.

5582.2.png

I think need to activate License Configuration but i now any configuration please help me find it or any solution 

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    thanks

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    Hi Mohamed Abdallah,

    In my opinion you have to options:

    (a) ask a developer for some help to make this Brasilian feature available for your country

    (b) make use of a workaround. How such a workaround can look like is described here: dynamicsax-fico.com/.../how-to-separate-sales-order-revenues-from-return-order-revenues

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    Hi

    Exactly we want to devote Returns Account ,But can you open that function in another country Example Egyptian ?

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Posting profiles for sales returns and cancellations

    Hi Mohamed Abdallah,

    As far as I remember this feature is bound to the Brasilian configuration key and allows you posting sales returns on a separate ledger account.

    Is that what you want to achieve?

    Best regards,

    Ludwig

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