Notifications
Announcements
No record found.
Hello All,
I have setup GP web client on my test environment (18.4.1384). But when I login to the web client, I am not able to see most of the windows that I have access to on the (rich) desktop client. Any one who has encountered this?
Just to address one of the obvious issues here (1) has the user got permissions in the company (2) looking at the screen presented, I wonder if the DROP downs are just being suppressed - look at the arrow by the menu options? See if there is any response to clicking on the arrow heads.
Just a shot in the dark.
Peter,
It sounds like you are running into a known issue with an early build of the Fall 2021 Web Client, as outlined here:
community.dynamics.com/.../microsoft-dynamics-gp-fall-2021---upgrading-the-web-client
At this point the solution is to patch your Dynamics GP desktop client, which contains the WebClient folder where this issue comes from, to at least the January 2022 patch.
If upgrading now is not an option you can use the workaround from the above article to replace the WebClient folder in your GP client with an older version that doesn't have this particular problem.
Hello Bill,
Thanks for the suggestions. The drop downs are opening/showing the listed window only, not any other. I countered checked the user permissions - and they are all good, but the windows won't get listed/displayed as they should.
Hello Lucas,
Many thanks for sharing the article and the work-around. And yes, this was my issue as described in the article; being on version 18.4. The suggested work-around - "to copy the Web Client folder from (prior) 18.3 install over to the new GP18.4 code folder (C:\Program Files (x86)\Microsoft Dynamics\GP\WebClient)" - worked !!
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Martin Dráb 660 Most Valuable Professional
André Arnaud de Cal... 549 Super User 2025 Season 2
Sohaib Cheema 307 User Group Leader
