Uploaded sales invoices failing to hit GL

(0) Share

Report

Posted on by Community Member

Hi All

Happy new year to you all.

I have an issue with my current program which I've not seen before.

When we post Sales Invoices by batch (Sales Invoice > Batch Invoicing > Free text invoicing) randomly, sales invoices fail to hit the general ledger.

The invoice will be created in the sales ledger but WILL NOT create a voucher meaning there is not a GL entry.

To be clear, this happens randomly, in large transactional batches as well as small transactional batches.

To rectify the error, we have to manually reverse each transaction which is time-consuming and then reload the failed invoices.

We had GL Parameters > Batch transfer rules set to Asynchronous and we have tried using scheduled batches also to no avail as this error repeats itself.

Current version 10.0.6 / Update30 (7.0.5407.35455)

Any thoughts/ideas why this is happening and resolutions, please?

thanks
David

I have the same question (0)

All responses (3)

Answers (1)

Suggested answer

ashish12 3,079 on at

Like (0)

Report

Hi David,

You are facing this issue in CRM/CE? As for me it doesn't look like a CRM issue.

Thanks

Was this reply helpful? Yes No
Verified answer

ba365guy 2,950 on at

Like (0)

Report

Hi

This thread should be posted in a different forum (F&O or GP or whatever D365 app you are using). Currently it is in D365 CE Sales forum. You may not find appropriate responses here.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thank you ba365guy - will post there. All the best

Was this reply helpful? Yes No