Uploaded sales invoices failing to hit GL

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Posted on by Community Member Microsoft Employee

Hi All

Happy new year to you all.

I have an issue with my current program which I've not seen before.

When we post Sales Invoices by batch (Sales Invoice > Batch Invoicing > Free text invoicing) randomly, sales invoices fail to hit the general ledger.

The invoice will be created in the sales ledger but WILL NOT create a voucher meaning there is not a GL entry.

To be clear, this happens randomly, in large transactional batches as well as small transactional batches.

To rectify the error, we have to manually reverse each transaction which is time-consuming and then reload the failed invoices.

We had GL Parameters > Batch transfer rules set to Asynchronous and we have tried using scheduled batches also to no avail as this error repeats itself.

Current version 10.0.6 / Update30 (7.0.5407.35455)

Any thoughts/ideas why this is happening and resolutions, please?

thanks
David

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Community Member Microsoft Employee on at

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RE: Uploaded sales invoices failing to hit GL

Thank you ba365guy - will post there. All the best
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ba365guy 2,946 on at

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RE: Uploaded sales invoices failing to hit GL

Hi

This thread should be posted in a different forum (F&O or GP or whatever D365 app you are using). Currently it is in D365 CE Sales forum. You may not find appropriate responses here.
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ashish12 3,079 on at

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RE: Uploaded sales invoices failing to hit GL

Hi David,

You are facing this issue in CRM/CE? As for me it doesn't look like a CRM issue.

Thanks