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Happy new year to you all.
I have an issue with my current program which I've not seen before.
When we post Sales Invoices by batch (Sales Invoice > Batch Invoicing > Free text invoicing) randomly, sales invoices fail to hit the general ledger.
The invoice will be created in the sales ledger but WILL NOT create a voucher meaning there is not a GL entry.
To be clear, this happens randomly, in large transactional batches as well as small transactional batches.
To rectify the error, we have to manually reverse each transaction which is time-consuming and then reload the failed invoices.
We had GL Parameters > Batch transfer rules set to Asynchronous and we have tried using scheduled batches also to no avail as this error repeats itself.
Current version 10.0.6 / Update30 (7.0.5407.35455)
Any thoughts/ideas why this is happening and resolutions, please?
thanks
David
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