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Schedule board, optimise scheduling assistant to provide results based on utilisation?

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Posted on by britman

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Has anyone modified the scheduling assistant to provide results based on resource utilisation. For example, If I have 10 resources, 7 are at 80% and 3 are at 60%, the results provided by the assistant should be focused on 3 resources at 60%. The goal would be to utilise the resources equally?

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Eiken Microsoft Employee on at

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Hi,

We can’t edit the allocation of resources in schedule assistant.

Maybe you can try to use the Resource Scheduling Optimization(RSO)

Resource Scheduling Optimization automatically schedules jobs for the people, equipment, and facilities that are best equipped to do so.

Please refer to the following link.

Overview of Resource Scheduling Optimization for Dynamics 365 Field Service | Microsoft Learn

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