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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Issue setting up Deduc...
Finance | Project Operations, Human Resources, ...
Answered

Issue setting up Deduction Workbench in F&O

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Posted on by ZvikaR 125
I am trying to follow the instructions in Microsoft Learn for setting up the Deductions Workbench, as described here:
 
The text says in steps 3 + 4:

  1. Go to Accounts receivable > Setup > Accounts receivable parameters.

  2. On the Deductions tab, on the General FastTab, set the Claim journal name field to the journal name that you just created.

However, there is NO Deductions tab on the Accounts Receivable Parameters form!
 
Anyone how to make this configuration?
Categories:
Dynamics 365 Finance
Microsoft Dynamics AX
  • Verified answer
    ZvikaR Profile Picture
    ZvikaR 125 on at
    Issue setting up Deduction Workbench in F&O
    @Mohamed Amine Mahmoudi that tab and those fields were not visible in my environment.
     
    After doing some googling I realized there is a (very confusing) configuration I needed to change:
     
    Rebates Management > Setup > Rebate Management Parameters > [Feature Visibility] tab > Show Module Rebate Management Features = YES
     
    Once I did that, the "Deductions" tab showed up on the Accounts Receivable Parameters form, and I was able to configure the Claim Journal Name journal name.
     
     
     
     
     
  • Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 15,491 Super User 2025 Season 1 on at
    Issue setting up Deduction Workbench in F&O
     
    You'll find a tab called Deductions in Accounts receivable parameters.
     
     
    Best regards,
    Mohamed Amine MAHMOUDI

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