Hello,
I'm trying to migrate towards Dynamics 365 CRM Sales Professional.
I have my data currently in another CRM so it is kind of formatted but of course not the way Dynamics wants it. I have written a python script where I can transform all fields and create the csv files, I just need to know what to transform it too. Still I'm having a hard time finding good documentation for administrating this.
Now a couple of cycles -of importing and resetting environment and bulk deletion- later, I'm at the point of extending the basic fields with some more info that could make Dynamics Sales useful for my organisation.
I still have a lot of unresolved questions, for example in 'Accounts' :
- 'Record Created On' wants a date + time : where can I find info on the format ? [YYYY/mm/dd HH:mm:sss] / epoch ?
- 'Relationship Type' / Industry / Business Type are Option Sets .... Where can I see the options ? Can i change them ?
- If I want to work with 'Account Managers' (as in the defintion on wiki) should I use 'Owner' aka 'Owning User' for this ? Is this a good practice ?
- on the contrary of some presidents - In my country we pay taxes so all Business Organisations have a TAV number. I seem to miss this one? Can I create this ? Where ?
I can already see some more info on : "Power Apps -> Solution: Default Solution". but when I look into the Option Sets... I can't see the 'Relationship Type'.
I also believe I should NOT change anything here.. just watch, right ?
Any help appreciated... In meantime I'll continue with import & bulk delete...