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Microsoft Dynamics RMS (Archived)

Runtime error '381' Invalid property array index

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I am receiving this error message on a system running 2.0.1000. I understand there is a hotfix for the Cashiers, however I am getting this message in Store Operations POS & Store Operations Manager when trying to reprint a receipt or view a journal entry. Whenever a transaction is completed, a receipt does print without issue.

I have not yet tried to update to the hotifx as the system is part of an HQ deployment and would be a massive amount of effort to update every store.

Any help would be greatly appreciated. 

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  • Spencer McCandless Profile Picture
    2,087 on at

    A quick search found this reporting a similar issue that was apparently caused by an issue with printer drivers:  www.archivum.info/.../RE-run-time-error-381-on-journals.html

  • Community Member Profile Picture
    on at

    There ended up being an hp printer installed on the computer.  Removing it seems to have resolved the issue.

  • RMS Goddess Profile Picture
    172 on at

    I have seen the same issue and setting a non-HP printer as the default printer can also work to eliminate the 381 error.  

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