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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Triggers are shown as ...
Customer experience | Sales, Customer Insights,...
Answered

Triggers are shown as Solution Only

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Posted on by EL-04100959-0 22
Good day community
 
I am struggling to understand how Customer Insights triggers are moved between solutions.
Background:
I've built out 2 triggers in the Dev environment using the front-end Customer Insights Real-time journeys, tested it and al is good.
I then added the triggers (the Catalog Assignment, Custom API and Custom API Request Parameters components were added automatically) to a solution.
I exported the solution and imported the managed solution into my UAT environment.
Both the DEV and UAT are on the same version of Customer Insights - Journey version.
 
The 2 triggers show up on the list of triggers in Customer Insights - Real-time Journey Triggers but as draft.
If I click on any of the 2 triggers, I get a message "Triggers are not available in Solution Only mode."
 
Can someone please explain to me what this mean and then explain what I did wrong and then how to fix it.
Thank you in advance.
Categories:
Dynamics 365 Customer Insights - Journeys
I have the same question (1)
  • Verified answer
    Muhammad Shahzad Shafique Profile Picture
    Muhammad Shahzad Sh... 2,373 Most Valuable Professional on at
    • Manually open each trigger in UAT.
    • Click Edit, then Save and Publish the trigger.
    • This activates it in the target environment.

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