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Customer experience | Sales, Customer Insights,...
Suggested Answer

Are Tags ever coming back?

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Our team used Tags extensively to follow promotional efforts. In addition to programs, we used tags to identify where customers came from, ie events, banners, promotions, etc.

The tags field has been broken for quite some time and we're wondering if there is any plan to fix it.

In lieu of it working again, does anyone have any tips on other methods to link customers with promotional efforts?

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    You can create custom Tag entity and create N-N relationship between entity you want to have tags on and tags. In this way you would be able to track that information.

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