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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Are Tags ever coming b...
Customer experience | Sales, Customer Insights,...
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Are Tags ever coming back?

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Posted on by zarqa

Our team used Tags extensively to follow promotional efforts. In addition to programs, we used tags to identify where customers came from, ie events, banners, promotions, etc.

The tags field has been broken for quite some time and we're wondering if there is any plan to fix it.

In lieu of it working again, does anyone have any tips on other methods to link customers with promotional efforts?

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at
    RE: Are Tags ever coming back?

    Hello,

    You can create custom Tag entity and create N-N relationship between entity you want to have tags on and tags. In this way you would be able to track that information.

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