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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Mailbox Configuration in two Dynamics Instances

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Posted on by 5

Hi,

Is there any way to configure mailbox for two dynamics instances at the same time? My Organization has two instances and we are using both together. When I tried to Test & Enable the mailbox for one instance, its got failed for the other. We tried un-checking the option. But, its not working!!. Please confirm the possibility of enabling mailbox for two D365 instances

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  • Suggested answer
    Harish M Profile Picture
    Microsoft Employee on at

    Hi Savitha,

    This is not supported. A mailbox can be configured on only one dynamics instance at a given time.

    Best Regards,
    Harish M
    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums

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