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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Workflow approval step...
Microsoft Dynamics AX (Archived)

Workflow approval step Email to any user

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Posted on by Nabeel Shoaib Faruqui

Dear Members,

I need to send approval or rejection email to any user like (CEO or higher management users) that the workflow step is approved or rejected. If the user is part of workflow then it is easy to send these types of emails. But question is to send email to other user, which is not included in the workflow process. The email addresses can be multiple also.

thanks alot.

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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 307,709 Super User 2026 Season 2 on at

    Hi Nabeel,

    In the workflow you can specify at several points to notify users. These can be users which are not the submitter or the approver. The users must be a user with workflow permissions in AX.

    You can also use alerts on status change of e.g. a PO or timesheet. Also in this case they need to be users.

  • Asim Saeed Profile Picture
    Asim Saeed 575 on at

    In the Notification section, of the workflow configuraiton pane you can specify user on events like , workflow approved, stopped etc. The description , place holders you added there will also be send in email .

    Below link might also helps you: https://technet.microsoft.com/en-us/library/gg732160.aspx

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