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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Monitoring how Often R...
Service | Customer Service, Contact Center, Fie...
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Monitoring how Often RSO is manually Over Ridden

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Posted on by Pete C 107

Hi All,

Wondering if anyone has seen Out of the Box Reporting based around monitoring how often Schedulers may Over Ride RSO?

I am just looking to get some basic reporting on it.

Any help appreciated.

Regards

Pete

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