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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Pending Approval under...
Finance | Project Operations, Human Resources, ...
Answered

Pending Approval under PTE Expenses

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Posted on by Irfan.Rasheed 717

Hi,

Under PTE Expenses when any user click on Pending approval to see his pending expenses OR approver want to overview expense to approve. We are facing this message which takes around 4 to 5 minutes to load the page. 

pastedimage1640943558884v1.png

Any suggestions to fix it.

Best Regards.

Categories:
Microsoft Dynamics GP
  • Verified answer
    Isaac Olson Profile Picture
    Isaac Olson Microsoft Employee on at

    Hello,

    I would recommend once it loads, have the user change the restriction to 'Exclude Historic Transactions' on the top.

    pastedimage1641250722556v1.png

    By default Historic Transactions would be loaded as well.  If they have been using PTE for Employee Expenses for some time, then they most likely are loading way more information than they need to in the background.  

    This Restriction is saved automatically per user.  Once a user changes it, it will stay that way and the list should load faster for them. 

    Thanks!

    Isaac Olson

    Microsoft Support

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