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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Security mechanisms bu...
Service | Customer Service, Contact Center, Fie...
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Security mechanisms built-in Omnichannel

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Posted on by milann 2 
Let's say that chat is available to clients through the website. Requests are processed either by Chatboot or by Omnichannel agents. Are there any built-in mechanisms in Omnichannel which will prevent malicious actions/external attacks (captchas, throttling, IP blocking, denial of service protection)?
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