Multiplexing Scenario by Web API Calls

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Posted on by Andy2022

Hello,

hopefully I am in the right forum. Our Scenario: CRM is connected to a platform (bidirectional communication, reading and writing) only via Web request calls.

1. If we have an application speaking to the above named platform (CRM <-> platform <-> app <-> users): Do all users have to be licensed?

2. If user uses the above named platform directly m (CRM <-> platform <-> users). Do these users need to be licensed?

As far as I read the "multiplexing overview" and licensing guide for dynamics and power platform: yes, all users need to be licensed because of the "pooled connection".

How do I license correctly, if I do not know each user because the registration is done outside of the crm or AAD?

Can that be done with one techincal user?

Best regards
Andreas