In Dynamics 365 Customer Insights - Data, is it possible to setup your own templates so that:
When connecting Dataverse all your data mappings, deduplication & mapping rules are there in a templated way (so you need not do it again if you have done this once before, across different environments)
Pre-configured custom metrics are available in a templated way (outside of the standard Microsoft, measure templates)
Pre-configured custom predictions are available in a templated way (outside of the standard Microsoft, prediction models)
I cannot see any documentation or UI prompts that suggest this is possible.
I also wonder if it is possible to customise the unified profile 'form'?
The process of data unification does not support templating currently.
According to the Microsoft document.
View customer details
The fields of the Customer Profile tile are predefined and cannot be customized.
Best Regards, Dengliang Li
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.