Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

Failed to connect to organization service (APIs) Dynamic 365 Online instance

(0) ShareShare
ReportReport
Posted on by 20

Getting Error Message:

"An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail"

  • Suggested answer
    Nishant Rana Profile Picture
    11,323 Microsoft Employee on at
    RE: Failed to connect to organization service (APIs) Dynamic 365 Online instance

    This might help

    nishantrana.me/.../

  • Ayaka Iwai Profile Picture
    on at
    RE: Failed to connect to organization service (APIs) Dynamic 365 Online instance

    Was your issue resolved?

    I recommend you to create a support ticket for further investigation or mitigation.

  • Marco.P Profile Picture
    2,405 on at
    RE: Failed to connect to organization service (APIs) Dynamic 365 Online instance

    Hi DynamicsCRMDev,

    Any news? Did you resolve your issue?

  • Suggested answer
    Marco.P Profile Picture
    2,405 on at
    RE: Failed to connect to organization service (APIs) Dynamic 365 Online instance

    Hi,

    How do you authenticate to CRM? If you use User and Password try to update the password and try again or use an Application User:

    https://community.dynamics.com/365/sales/b/crminogic/posts/obtain-organizationservice-using-application-user-in-dynamics-365

    Hope it helps


    If you found the answer helpful for you or other readers, please mark as Verified.

  • DynamicsCRMDev Profile Picture
    20 on at
    RE: Failed to connect to organization service (APIs) Dynamic 365 Online instance

    We tried the above solution but it did not worked.

  • Suggested answer
    sardar ahmed Profile Picture
    520 on at
    RE: Failed to connect to organization service (APIs) Dynamic 365 Online instance

    Hi,

    This will happend if your system time is ahead of server time. that is request will go to the server with future time.

    check below link

    community.dynamics.com/.../an-unsecured-or-incorrectly-secured-fault-was-received-from-the-other-party

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daivat Vartak (v-9davar) Profile Picture

Daivat Vartak (v-9d... 225 Super User 2025 Season 1

#2
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 106 Most Valuable Professional

#3
Eugen Podkorytov Profile Picture

Eugen Podkorytov 87

Overall leaderboard

Product updates

Dynamics 365 release plans