Greeting everyone,
I have an issue on AX 2009 for sales order packing slip update. When the order had been created and the picking list generated an partial quantity of the order was back ordered for one of the line. They created a packing slip for the partial order. When the remainder of the order was available to be picked with a new shipment I get the following error:
"Inventory transactions with a quantity of 8.00 attached to reference Output XXXX exist"
"Insufficient inventory transactions with status On order, Reserved ordered, Reserved physical and Picked"
The problem seems to lie in the pick list registration, which is where I believe the user made a mistake. There is only a line for qty 10 for the item that was initially picked and I cannot create a new line to add the remaining 8. I get an error when trying to create a new pick list.
This other forum case is similar http://dynamicsuser.net/forums/t/50642.aspx and talks of deleting the associated output order. I am initially hesitant because this is a production environment and the output order only contains one line for the full 18 quantity. I don't know what the effect would be of deleting the full amount when part of it is already packing slipped.
I need to find the safest way to back out of the process.
Thanks!
Steve
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