Announcements
No record found.
I am creating a new Inspection Template. When I add the Entity Lookup from the Toolbox, I can choose the Contact entity, but the Attribute picklist just offers First Name and Last Name, which is completely useless when I have thousands of contacts. Is anyone else having that problem?
I am using: 2021 release wave 2 enabledServer version: 9.2.21123.00176Client version: 1.4.3781-2112.3
Hi Nelson,
Based on document:
Entity lookup: Allows technicians to choose a Dynamics 365 record. In the inspection designer interface, admins must select an entity and a field to display. For a chosen entity, the Name field and mandatory fields are the entity attributes that can be displayed in the lookup.
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections#question-types
Yea, I know. If you are having the same problem, then this is clearly a bug. I will report it.
Yes, the Attribute picklist just offers First Name and Last Name indeed in my environment:
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our community stars!
Expanding mentorship, skilling, and AI innovation
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Travis South 54
11manish 37 Super User 2026 Season 2
ParthPatel249 33