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Microsoft Dynamics NAV (Archived)

Codeunit Page Action doesn't appear in customer client page

Posted on by Microsoft Employee

Dear NAV experts,

I have created codeunit to be used as page action in a customised page. In the Development environment (with Partner licence), I can see the action item in the Ribbons. However, when I promoted to client's environment, the action items do not appear.


Is that a setting issue or limitation that client can't run codeunit page action?

Thanks.


Regards,


Susy

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Codeunit Page Action doesn't appear in customer client page

    Thank you all for the replies

  • Verified answer
    AJAnsari Profile Picture
    AJAnsari 5,754 on at
    RE: Codeunit Page Action doesn't appear in customer client page

    As Neil noted, the issue is very likely because the Customer's license does not have permission to read that an object with that granule ID.

    This could be a custom object, or an object in an ISV's reserved granule range.

    If it's the former, you can check the customer's Manage Custom Object area in PartnerSource to see which custom objects they own, and what can be assigned to them. In the Perpetual Licensing model (NAV 2013 and newer), Microsoft bundles in some custom object ranges with the license at the Starter Pack level, and more with the Extended Pack. Some are pre-numbered, some can be re-numbered.

    If it's the latter, you need to either add the ISV's granule to the Customer's license from PartnerSource, or request the ISV to add it to the Customer's license.

    In either case, the license must then be re-issued and deployed on the customer's server (and the services, if using NAV 2009 RTC or newer, must be restarted).

    I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Codeunit Page Action doesn't appear in customer client page

    Susy

    Have you added the codeunit to the licence file assuming it is a bespoke codeunit in the 50000 range?

    Neil

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