Getting CRM session timeout after 15-20 minutes even if we are using CRM at that time

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Posted on by Ronit Nandgaonkar

We are getting session timeout after 15-20 minutes for CRM. If we are using CRM,still we are getting the same error. We have already set ADFS token timeout to 480 minutes. Still we are getting error. We have also restarted ADFS server after setting ADFS timeout. Is there any specific setting we need to check?

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Community Member on at

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Hello Ronit,

Follow these link.

social.microsoft.com/.../crm-2011-ifd-session-timeout

community.dynamics.com/.../205465

Hope these may help you!

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Baibhav Baidya 17 on at

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If you go to Settings->Administration->System Settings, you can find session timeout. Change the value in there.

Hope it helps!!!

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Shahbaaz Ansari 6,211 on at

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Hi Ronit,

Please check below link,

community.dynamics.com/.../setting-session-timeout-in-dynamics-crm-online

Thanks,

Shahbaaz

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gdas 50,091 Moderator on at

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Hi Ronit,

You need to check in your CRM system settings what the time you have set.

Go to Settings->Administration->System Settings and check highlighted below screenshot options.

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Ronit Nandgaonkar 35 on at

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Hi Gautam, thanks for reply. But we are using on-premise environment.

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Ronit Nandgaonkar 35 on at

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It is on-prem environment Baibhav

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Community Member on at

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Hi Ronit,

Please refer the thread,

community.dynamics.com/.../261590

https://support.na.sage.com/selfservice/viewContent.do?externalId=74049&sliceId=1

Thank You

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Ronit Nandgaonkar 35 on at

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Hello Ridhima, but we have already set the token lifetime to 480 on ADFS.

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Ronit Nandgaonkar 35 on at

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I want to ask you all, is there any difference in below commands.

Set-ADFSRelyingPartyTrust -Targetname "relying_party" -TokenLifetime 480

Set-ADFSRelyingPartyTrust -Name "relying_party" -TokenLifetime 480

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