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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / D365 and Teams Integra...
Customer experience | Sales, Customer Insights,...
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D365 and Teams Integration in Mobile teams app

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Posted on by Saipriya. K 50

Hi,

Kindly suggest, whether we can collaborate Dynamics CRM and Microsoft teams using mobile teams app?

Thanks in advance!

Thanks & Regards

Saipriya.K

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: D365 and Teams Integration in Mobile teams app

    Hi Saipriya. K,

    This article explains how to integrate Microsoft Teams with Dynamics 365 for Customer Engagement. When the integration is enabled, you can easily access records on the go using the Dynamics 365 bot for Microsoft Teams mobile app.

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