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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Business Rules - Gener...
Customer experience | Sales, Customer Insights,...
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Business Rules - General Questions

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Posted on by ljc 185

I'm new to Business Rules and I'm hoping someone can answer these general questions to help me stay on the right path.

  1. We are using Ellucian Recruit software, which is built on top of Microsoft Dynamics CRM.  With this software, I am unable to save a Business Rule after I add a second Condition to it.  The error displayed in ther browser console is:  "TypeError:  child.prepareJsonObject is not a function in https://nmctestcrm.elluciancrmrecruit.com/_static/_common/scripts/businessrulesdesigner/pbldesignercontrol.js?ver=2064737852 at 6070:66".  My guess is that this is an issue with the Recruit software and not with MSD CRM, because the documentation and videos I have watched, show that this should be possible.  Would that be your guess also?  
  2. I was hoping there was an option to create an Action to call another Business Rule, so I could put the second Condition and its actions in that Business Rule.  It doesn't look like that is possible.  Am I correct?

Thank you

I have the same question (0)
  • Steven RH JIANG Profile Picture
    Steven RH JIANG on at

    Hi ljc,

    Please see my below comments.

    1. It's an error threw out from Ellucian Recruit software, so i would suggest you to contact them. If you edit the rule directly inside CRM, everything shall be working correctly.

    2. As far as I know, tt's not possible to call Business Rule from an Action. Business Rule is used to guarantee data integrity without using complex code. If you can share more details about your requirement, there must be other approach to implement the same.

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