Hi All,
(D365F&O 10.40.0)
I am trying to configure an Audit policy batch job to review posted expense lines for duplicates and generate cases in the Audit Workbench workspace.
My understanding of the system is that the "document selection range" will update after the batch job is run so that the start time is the current time, and the end time is usually set to Never. So basically the next time the batch job runs it will only compare new source documents creating since the last time it ran. Additionally, for the policy type Duplicate, we have a parameter called "Additional days to Evaluate for Duplicates". This allows us to compare documents within the selection range to documents within "selection range + additional days". This all makes sense from both a business process and system perspective.
However when implementing it we are seeing cases generated where both expense lines exist in the "additional days" range and subsequent batch jobs are generating multiple cases for the same combination of duplicates.
Is my understanding of the system correct and can anyone suggest where I might be going wrong?
Many Thanks,
Mike