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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Assistance Required: G...
Service | Customer Service, Contact Center, Fie...
Answered

Assistance Required: Geocode Option Missing in Dynamics Field Service

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Posted on by Sohom Ghorai 43
Hi Community,
I have enabled all the required settings in Dynamics Field Service, but I still can't find the Geocode option. Could you provide any possible solutions or guidance to resolve this?
Thank you.



 
 
  • Sohom Ghorai Profile Picture
    Sohom Ghorai 43 on at
    Assistance Required: Geocode Option Missing in Dynamics Field Service
    Thank you for your assistance. I wanted to let you know that I have resolved the issue. I verified the solution provided and it worked perfectly. Thanks again for your help!
  • Cui Hao Profile Picture
    Cui Hao on at
    Assistance Required: Geocode Option Missing in Dynamics Field Service
    Hi,
     
    If it solves your problem, please mark it as verified to help other community members find more problems.
     
    Best regards,
    Cui Hao
  • Verified answer
    Cui Hao Profile Picture
    Cui Hao on at
    Assistance Required: Geocode Option Missing in Dynamics Field Service
    Hi,

    The bookable resource form itself does not have Geo Code functionality.
    You can open a service account/work order, select a record, and select the Geo Code in the command field.


    You can refer to this official document:
    https://learn.microsoft.com/en-us/dynamics365/field-service/turn-on-auto-geocoding
    This is mentioned in the documentation as follows:

    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.


    Best regards,
    Cui Hao

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