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Hi
I have tried to prepare a free text invoice. When I post, it gives the message 'operation completed' but does not post/generate an invoice number. Number sequences are there already. What possibly could go wrong?
Hi Hafhasn,
Which version are you using?
Do you try to use F5 to refresh the page?
Is the transaction found in the invoice journal?
Can you reproduce this case?
Does it have any customizations?
It will help us if you could show us some screenshots about this case.
Thanks for your reply.
It's D365, yes page refreshed. There is nothing in the invoice journal. I think no customization in this area. After posting, i expect to get an invoice number under the Invoice circled.
Could you show the settings that you use to post the invoice?
What does the status of the free text invoice?
I see the accounting status is in process, it should be completed status if the invoice has been successfully posted.
Is the post button enabled?
here it is. (It produces Proforma invoice correctly)
Yes it is enabled. The status is Not Posted
The invoice number will be filled in automatically after the free text invoice is successfully posted.
Could you please try to post it?
That's the basic issue that posting doesn't actually post it even thought it says operation completed.
Are you 100% sure there are no customizations on the posting process?
Hi Nikolaos
I have confirmed, there isn't any customization in this area.
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