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Finance | Project Operations, Human Resources, ...
Answered

Back-up and retention of D365 financial records after a company closure

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Hi 

I am currently involved in a scenario where a company using a cloud deployment of D365 Finance is closing down.  This means in a few months time the D365 system will no longer be needed and will be decommissioned as they will not want to continue to to incur the cost of paying the licence subscription.  However there is a legal requirement to retain the financial records in this case for 7 years. In that 7 year period it is possible that any number of parties including the local taxation authority could rightfully request access to those records and the company will need to make provisions for this that they can hand to the appointed liquidators to manage all future requests to view these records.   

Examples of records (extracted from the government act) that need to be kept include: 

  • Financial statements
  • General ledgers and journals
  • Electronic copies of important documents
  • Cash records
  • Bank statements and loan documents
  • Sales and debtor records
  • invoices

It may be that these records can simply be exported via reports or excel downloads from D365 finance and saved to a low cost cloud or on-premise file storage. But my question is has any one else experienced this scenario and/or is aware of a good solution. The suggestion I have had from Microsoft is take a back-up using the LCS tools and download this as a bacpac file and then import this backup database to a VHD of D365. I am assuming that we could use a cloud hosted Dev environment for this, but it would mean having the ongoing cost of the VM. 

Any other suggestions will be gratefully received.

Best regards 

Simon 

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  • Verified answer
    André Arnaud de Calavon Profile Picture
    300,911 Super User 2025 Season 2 on at

    Hi Simon,

    My first suggestion would be like Microsoft to have a backup of the database, but also ensure you have a backup of the customizations. Next to the database, there are documents stored on an Azure storage account linked to your environment. You would need a copy of that as well.

    A VHD, is not the same as a cloud hosted environment. It is a virtual machine which can be locally hosted using Hyper-V. For a cloud hosted VM, you don't pay for the computing hours as long as the VM is not running, you then only pay for the storage which is not expensive.

  • Community Member Profile Picture
    on at

    Hi Andre

    thanks for your reply and clarification on VHD versus a cloud hosted environment.  Yes I have a back-up of the customisations and we can take a back-up of the Production environment before it is decommissioned. As you know there is a limitation to this in that you lose details like customer and vendor email addresses and file attachments. But we do retain separate records of these which should be adequate.

    Best regards

    Simon  

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