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We just applied the GP 18.3 service pack upgrade. If a user goes to payables transaction entry and enters a transaction amount and then enters an amount for a check and then clicks the blue arrow, an error box appears stating wrong number of arguments. The reason why that message appears is because the next check number from the checkbook is not being pulled. I have checked and the next check number is there and I have tried different checkbooks and no check numbers are ever pulled. Is this a bug(feature) in GP 18.3(1173). Was this fixed in the year-end update?
Hello Richard,
Thank you for your post! We haven't had any cases on this kind of issue occurring after updating to 18.3. Do you have any third party products that you could try removing and checking to see if the issue continues in a Test company?
You can use the article below to assist with disabling any third party products to test this out a bit further.
support.microsoft.com/.../steps-to-disable-third-party-products-or-temporarily-disable-additiona
I also included the link to the KB article that will walk through the process of setting up a test company, just in case.
support.microsoft.com/.../set-up-a-test-company-that-has-a-copy-of-live-company-data-for-microso
Let me know what you find out!
Thanks,
I have now tried this on another server and in the Fabrikam copy and the problem remains. I even applied the GP 18.3.1200 year-end update and the problem remains. There are no third-party products involved here.
Hi Richard,
I am not able to recreate the issue that you are seeing in my testing either. Do you have a default checkbook assigned under Payables Setup? If not does it make a difference if you set one there in your testing?
I had forgotten about a third-party product we were using for project accounting. Set Alternate/Modified Forms and Reports to use the standard GP form and all goes back to normal. I have alerted the ISV to this issue.
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