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Microsoft Dynamics AX (Archived)

Reset Loyalty Card points

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Posted on by

Hello,

I am trying to reset the points on a gift card to 0 after 3000 points and getting a 100$ reward redemption

Is there a way to reset the points and still spend 100$ as a reward

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  • Suggested answer
    vijaysharma Profile Picture
    2 on at

    HI Hassan,

    Use Loyalty setup not gift card option.

  • Community Member Profile Picture
    on at

    Hey

    sorry i wrote the wrong question :)

    Hello,

    I am trying to reset the points on a Loyalty card to 0 after 3000 points and getting a 100$ reward redemption

    Is there a way to reset the points and still spend 100$ as a reward

    the program I'm setting up is when i get 3000 points i get 100$ redemption but the problem is that I want to make the redemption at a minimum of 3000 points

    in my program I can redeem 2000 points and get 66$ before i reach 3000

    i want to make it a minimum of 3000 points to actually get the redemption

  • Suggested answer
    vijaysharma Profile Picture
    2 on at

    Hi Hassan,

    Pls change your Loyalty Scheme redemption rule,will manage itself

  • Community Member Profile Picture
    on at

    hey

    what should i change in it ?

  • Suggested answer
    vijaysharma Profile Picture
    2 on at

    Hi,

    in program I can redeem 2000 points and get 66$ before i reach 3000

    make it a minimum of 3000 points to actually get the redemption

  • Community Member Profile Picture
    on at

    and where exactly is that option ?

  • Suggested answer
    vijaysharma Profile Picture
    2 on at

    Retail>common>Loyalty>Loyalty Scheme

  • Community Member Profile Picture
    on at

    Dear Sir,

    I know its in the Scheme,

    where exactly does it say that "MINIMUM" points

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