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NAV 2017 User Experience Issue

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Posted on by Community Member Microsoft Employee

Hi everyone,

I tried configuring the User Experience under NAV 2017 through the company settings card. I can choose between “Basic“ and “Suite“. I selected Suite but ever since doing so, a lot of the menus and options I had access to have disappeared and I can't seem to find a way to restore them. FYI, my user is set with all permissions (SUPER).

For instance, I no longer have access to the Service department, which is crucial to my activity. RapdiStart is no longer accessible too. I applied the same setting under Cronus to make sure I had identified the source of my problem, and ended up with the same result.

The thing is, now that I have made a selection for the User Experience, I can no longer leave it blank like before. And I can't find a way to customise it either.

Any idea?

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Alexander Ermakov 28,094 on at

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RE: NAV 2017 User Experience Issue

Do not touch this :-) Please refer to this post: markbrummel.blog/.../nav2017-applicationarea-the-mistery-of-disapearing-controls

Indeed, delete the record in the Application Area Setup to restore the defaults.
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Community Member Microsoft Employee on at

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RE: NAV 2017 User Experience Issue

I find a way around it, credit to Mark Brummel Blog!

If you make the same mistake I did, just navigate to the Application Area and uncheck all boxes there. Voilà.