Announcements
No record found.
Is there a way to filter out bounced email ids from a segment after using it in a customer journey? i.e. to get a clean segment which doesn't include hard bounces?I did create a suppression segment within the journey by adding behavioral block (email hard bounced) but it shows the same number of contacts as the original segment.
Hello FANajmi ,
There is some ambiguity in the question. Please clarify if i have understood it correctly:
You created a suppression segment that pulls out all the hard bounced contacts that went through a C. Journey, and when you did that , it was populated with all the contacts instead of only the hard bounced ?
Was your segment looking similar to this:
Hi
Please provide more info as Roy has requested below so we can help you further
Thanks!
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Stars!
We are thrilled to have these Champions in our Community!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
ManoVerse 162 Super User 2026 Season 1
11manish 134
Jimmy Passeti 55 Most Valuable Professional
