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Is there a way to filter out bounced email ids from a segment after using it in a customer journey? i.e. to get a clean segment which doesn't include hard bounces?
I did create a suppression segment within the journey by adding behavioral block (email hard bounced) but it shows the same number of contacts as the original segment.
Hello FANajmi ,
There is some ambiguity in the question. Please clarify if i have understood it correctly:
You created a suppression segment that pulls out all the hard bounced contacts that went through a C. Journey, and when you did that , it was populated with all the contacts instead of only the hard bounced ?
Was your segment looking similar to this:
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