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Customer Insights - Journeys forum
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Managed real-time forms

Posted on by 2
/In our outbound marketing forms, we've implemented a toggle system. When the toggle is set to 'No,' it indicates that the form is editable, while setting it to 'Yes' renders the form uneditable. Access to toggling this feature to 'No' is restricted to users holding an admin role. How can I replicate this functionality for real-time forms?
 
 
  • Suggested answer
    Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Managed real-time forms
    Hi,

    I'm afraid that's not possible.
    In my tests, I added a single radio button, Managed, and applied field-level security to make this button visible only to the administrator.
     
    Then add a column change event to this button, by sending the webapi to change the statecode field of the form to 1, i.e. set the form to Inactive state, so that the form is not editable.
     
    Then, add an onload event to the form where the Edit button is hidden if the Managed field is Yes and the currently logged in user is not the system administrator.
     
    However, the system administrator cannot click the Managed button in edit mode to take the form out of read-only mode.
     
    In summary, it is possible to click the button to make the form read-only, but it is not possible to click the button again to exit read-only mode.
     
    Best Regards,
    Dengliang Li
     

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