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Dynamics 365 Community / Forums / Commerce forum / Acrrual of Loyalty Points
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Acrrual of Loyalty Points

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Posted on by LauP

Hi there, 

Are there any accounting entries that are created when loyalty points are earned and/or expired?

Thanks!

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  • Verified answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    Hi Lauren,

    By my understand, there are no other UI or report will show this info. Maybe you need do customization for it.

  • LauP Profile Picture
    LauP on at
    RE: Acrrual of Loyalty Points

    Thank you Steven. I am, however, looking if there was something else.

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    You also can get it form POS UI:

    1018.pastedimage1578549165565v1.png
  • LauP Profile Picture
    LauP on at
    RE: Acrrual of Loyalty Points

    Hi Steven,

    Thank you for you answer, but this is not really what the client is looking for. Are there any other locations where the earning and expiration of loyalty points can be viewed?

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    Hi Lauren,

    Maybe you check the form "Loyalty card":

    3821.pastedimage1578547028176v1.png

    And also form "Card transactions":

    0550.pastedimage1578547085908v2.png

    Hope this can help you.

  • LauP Profile Picture
    LauP on at
    RE: Acrrual of Loyalty Points

    I would like to see what accounting entries occur when loyalty points are earned/redeemed by customers. I would like to be able to view where loyalty points are accrued as they are earned, and when they expire, where they are written off.

  • Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    What is your expected result? Please share more details about this issue?

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