Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 Community / Forums / Commerce forum / Acrrual of Loyalty Points
Commerce forum
Answered

Acrrual of Loyalty Points

Posted on by

Hi there, 

Are there any accounting entries that are created when loyalty points are earned and/or expired?

Thanks!

Categories:
  • Verified answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    Hi Lauren,

    By my understand, there are no other UI or report will show this info. Maybe you need do customization for it.

  • LauP Profile Picture
    LauP on at
    RE: Acrrual of Loyalty Points

    Thank you Steven. I am, however, looking if there was something else.

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    You also can get it form POS UI:

    1018.pastedimage1578549165565v1.png
  • LauP Profile Picture
    LauP on at
    RE: Acrrual of Loyalty Points

    Hi Steven,

    Thank you for you answer, but this is not really what the client is looking for. Are there any other locations where the earning and expiration of loyalty points can be viewed?

  • Suggested answer
    Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    Hi Lauren,

    Maybe you check the form "Loyalty card":

    3821.pastedimage1578547028176v1.png

    And also form "Card transactions":

    0550.pastedimage1578547085908v2.png

    Hope this can help you.

  • LauP Profile Picture
    LauP on at
    RE: Acrrual of Loyalty Points

    I would like to see what accounting entries occur when loyalty points are earned/redeemed by customers. I would like to be able to view where loyalty points are accrued as they are earned, and when they expire, where they are written off.

  • Xusheng Profile Picture
    Xusheng on at
    RE: Acrrual of Loyalty Points

    What is your expected result? Please share more details about this issue?

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 288,420 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,672 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans